About Us
Silver.com is one of the premier destinations for investing in physical silver and gold bullion, as well as other precious metals products. Our company allows savvy and self-directed investors to purchase precious metals and have them delivered directly to their door. We view our core company strengths as follows:
- Industry-Leading Pricing: We know how important low prices are to precious metals investors. The key to reducing your transactional costs are to purchase metal as close to spot price as possible. Here at Silver.com we allow that to be a reality. Whether you are looking for generic silver rounds or bars as close to spot as possible, or government bullion like American Silver Eagles or Canadian Silver Maples, we use our purchasing power to source metal as cheaply as possible, and our lean operation allows us to pass those savings on to you.
- Wide Product Selection: While some investors prefer to simply load up on as much low-premium bullion as possible, we also recognize there are many collectors out there who like to accumulate a variety of precious metals products. With those clients in mind, we offer an extremely wide selection of products, including silver and gold coins from all the government mints, silver and gold bars and rounds from a huge selection of private domestic and foreign mints, copper bullion, and specialty products, such as silver bullets, copper bullets, certified/graded coins, and more. We are always actively sourcing new and interesting products, so check back often.
- Reliable Customer Support: Whether you are considering investing hundreds of dollars, thousands of dollars, or more, being able to trust your counter party is extremely important. Because of that, our friendly and knowledgeable customer service representatives are available from 9AM-5PM CST, Monday through Friday, by toll free phone (888-989-7223), live chat, and email (help@silver.com). You also can always email our support desk 24/7/365 and expect a response within one business day. We are more than happy to answer any questions you may have about our products, our company, or our services, and are always open to any positive or negative feedback.
- 24/7/365 Secure Ordering: Our best-in-class eCommerce website allows customers to easily and quickly place orders, 24/7/365, based on live spot prices from worldwide exchanges. Our pricing updates every few seconds during market hours, so you are always paying the most up-to-date prices for your precious metals products. We also accept orders during off-market hours, allowing customers to lock in pricing at any time. Safeguarding our customers’ personal and financial information is of the utmost importance to us. To ensure customer data is safe and secure at all times, we utilize 256-bit SSL protection. Learn more about our payment options.
- Quality and Integrity: Because we source our products exclusively from reputable wholesale trade desks, as well as directly from mints of origin, you can rest assured that the precious metals you purchase on Silver.com are pure, authentic, and in overall outstanding condition. We also pride ourselves on having strong integrity and ethics. As a licensed domestic corporation located in Dallas, TX, and with staff and management boasting combined decades of experience in the precious metals industry, you can feel secure in the knowing that you are dealing with a reputable and knowledgeable organization.
- Speedy Delivery: Timely delivery has always been a bit of an issue in the online bullion marketplace, but not when you purchase from Silver.com. All of our in-stock products typically ship within 1-3 business days. Most importantly though — you can know that any products listed on our site are physically in our possession and available for sale. We do not offer anything for sale unless we have already placed our orders and locked in that metal ahead of time. All shipments are insured in transit, and the majority of our orders also require a signature on delivery. Learn more about our shipping policies.
If there are any other questions we can answer for you, please feel free to contact us. We are always happy to chat with prospective buyers or current customers.
